Shipping Delivery

Everything you need to know about delivering your order, from reviewing the address to receiving your products.

Delivery Address

Enter the recipient’s name, an available phone number, and a clear address including the governorate, area, street, and building number. This information helps your order arrive smoothly.

Shipping Cost

Review the shipping cost and total on the checkout page before confirming. If your order includes a shipping offer, make sure it’s applied in the order summary.

Estimated Delivery Time

Delivery time varies depending on the address and the shipping company’s schedule, and may be affected by holidays and promotion periods. To ask about the delivery time for a specific order, contact us with your order number.

Order Tracking Updating Details

Keep your order number to refer to it when tracking. If you need to change your address or phone number, contact us as soon as possible to check whether changes can be made before shipping.

Upon Delivery

Check the condition of the package and the items you received. If you notice any damage or something different from your order, keep the packaging, take photos of the issue, and send the details to Customer Service.

For help: Contact Customer Service.